GrowFlow Booking
Chat booking

Let your customers book by chatting

With GrowFlow Booking, booking can become a conversation: an AI assistant reads real availability through the Booking API, offers open slots and confirms the appointment right inside the chat. It's the same engine as the widget, driven by natural language — on your site, on WhatsApp or on Telegram through ShopBrain.

  • Natural-language booking, inside the chat
  • Real availability read from the Booking API
  • Native Google Calendar synchronization
  • Multichannel: site, WhatsApp and Telegram via ShopBrain
  • No app to install for the customer
  • Italian and English, built in Italy (GDPR)
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Booking becomes a conversation

Instead of filling in a form, the customer just says what they need — "I'd like a table for two on Friday night" — and the AI assistant replies with available times, collects the required details and confirms. The flow stays inside the chat, with no bounce to external pages, cutting the friction that makes people abandon bookings.

Real availability, not a static form

The assistant doesn't make up slots: it queries the public GrowFlow Booking API and offers only genuinely open times, honoring the calendar's availability rules and existing events. When the customer confirms, the booking is created like any other and written to the connected calendar.

Powered by ShopBrain

The conversational side is handled by ShopBrain, the GrowFlow ecosystem's AI assistant: it integrates with Booking through its APIs and can create bookings on the customer's behalf. Booking stays the availability and calendar engine; ShopBrain is the chat interface. Learn more about ShopBrain at shopbrain.store.

Google Calendar always in sync

Every booking taken via chat lands automatically on the connected Google Calendar, with two-way sync: the availability shown in conversation already accounts for existing events, so you avoid double bookings on the same slot.

Multichannel: site, WhatsApp, Telegram

The booking chat can live where your customers are: the widget on your site, or WhatsApp and Telegram through ShopBrain. Availability and calendar logic are the same on every channel, with a single configuration on the Booking side.

Frequently asked questions

How does chat booking work?
An AI assistant chats with the customer, reads real availability through the GrowFlow Booking API, offers open slots and confirms the booking inside the chat. The booking is created and written to the calendar exactly like it is from the widget.
Does the AI show real availability?
Yes. The assistant doesn't invent times: it queries the Booking API and only offers genuinely open slots, respecting the calendar's availability rules and events already on Google Calendar.
Which channels does it work on?
On the site widget and, through ShopBrain, on WhatsApp and Telegram. Availability and calendar logic are identical across channels, with a single configuration on the Booking side.
What is ShopBrain's role?
ShopBrain is the GrowFlow ecosystem's conversational AI assistant: it provides the chat interface and integrates with Booking via API to create bookings. Booking remains the availability and calendar engine. You can find ShopBrain at shopbrain.store.
Does the customer need to install an app?
No. Customers book directly in the chat on the channel they already use (site, WhatsApp or Telegram), with nothing to install. On your side you just connect the calendar and configure Booking once.

Let them book by chatting

Create your free account, connect your calendar and bring bookings into the conversation.

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